Votive AV20 ljusstake, mässing

Efter tio år av samarbeten på designföretaget Norway Says i Oslo, skapade grundarna Torbjørn Anderssen (född 1976) och Espen Voll (född 1965) en ny firma. Anderssen & Voll lanserades hösten 2009 och blev snabbt känd för den moderna, stilrena designen.

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Baserat på 1 recensioner

• M

  Mark K

  Canada

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  Terrible customer experience, would not purchase from this store again. The AV20 candleholder is beautiful, and I was so looking forward to this piece as I've admired it for a while. However, I was sent a dirty candleholder that was covered in thick, black and greasy fingerprint stains. I contacted the store immediately with photos and they basically will not acknowledge the issue and told me to return the item at my loss or live with it. They said it was 'normal' and wouldn't hear me out and tried to suggest I didn't know how brass works (as if a brand new item would arrive oxidized). This would have been so simple for them to resolve but they refuse to even offer me a nominal discount. I cleaned it myself but it forever changed the polished finish of the product. I can now remember this awful service every time I look at it. Thanks! What a horrible way to treat a customer.

  144 dagar sedan