Customer Service
Tel. +358 20 743 2530  ()
info@finnishdesignshop.com
Contract Sales (for companies)
Tel. +358 20 743 2535
contracts@finnishdesignshop.com

Shipping

Please note, there may be delays in shipping due to the Finnish Independence Day on 6 December.

Do you ship to my country?

We ship worldwide to over 180 countries. You can select your shipping destination at the top left corner of our website.

 

Shipping cost

• European Union (EU) Countries, Norway & Switzerland

Currently, we offer free standard shipping on all orders over  150 €. If the total value of the order is less than  150 €, the shipping cost will be  6 €- 14,90 € depending on the weight and volume of the items.

• International shipping

For non-European Union countries the shipping cost, starting from  7,90 €, is based on the destination, weight and volume of the parcel. The shipping cost for each item is displayed on the product page. 

 

Shipping methods & delivery times

We offer the following shipping methods:

• DHL Global Mail, from  7,90 €

Your order will be delivered to the shipping address or local post office by a local postal carrier. The shipping cost is based on the destination, weight and volume of the parcel and will be calculated automatically.

Europe: please allow 4-8 business days for your order to arrive.
North America: please allow 5-9 business days for your order to arrive.
Australia: please allow 10-15 business days for your order to arrive.
Rest of the world: please allow 5-15 business days for your order to arrive.

You may be able to track your order within 24-48 hours after it has been processed at the local DHL facility. Please note that the availability of the tracking information depends on the destination country. DHL does not offer tracking for orders that are delivered by the local postal service. DHL Global Mail is available for small parcels only.

• DHL Parcel, from  8,80 € (Europe) /  15,99 € (outside Europe)

Your order will be delivered to the shipping address via DHL Parcel. The shipping cost is based on the destination and weight of the parcel and will be calculated automatically. The exact rate and estimated delivery date for your country are displayed at checkout. DHL Parcel is often the most economical shipping method for items that are large and lightweight.

You can track your order within 3 business days after it has been shipped. DHL Parcel orders are dispatched from our warehouse on Wednesdays and Fridays. After the first delivery attempt, the parcel will be transported to a local pickup point. Please note that DHL Parcel is not available for all orders.

• GLS Euro Business Parcel (EU), 8,90 €

Available for shipments under 3 kg.

Your order will be shipped to the delivery address via GLS Euro Business Parcel service. Please allow 2–8 business days for your order to arrive. The delivery time depends on the shipping destination and you will see the estimated delivery date at checkout before placing the order.

Deliveries are made between Monday to Friday during regular business hours. After the first delivery attempt, the parcel will be transported to a local pickup point. In Sweden, all shipments under 20 kg will be delivered to a pickup point.

• UPS Standard, from  6 €

Your order will be shipped to the delivery address via UPS Standard service. Please allow 2-7 business days for your order to arrive. The delivery time depends on the shipping destination and you will see the estimated delivery date at checkout. Deliveries are made between Monday to Friday during regular business hours.

You can check the exact shipping rate for your country on product pages and at checkout.

• UPS Expedited (for international orders)

Your order will be shipped to the delivery address via UPS Expedited service. Please allow 1-2 weeks for your order to arrive. The shipping cost is based on the destination, weight and volume of the parcel and will be calculated automatically. The delivery time depends on the shipping destination and you will see the estimated delivery date at checkout. Deliveries are made between Monday to Friday during regular business hours. 

• UPS Express Saver

UPS Express Saver is the fastest shipping option available. Please allow 1-2 business days for your order to arrive. The shipping cost is based on the destination, weight and volume of the parcel and will be calculated automatically. You will see the estimated delivery date at checkout. Deliveries are made between Monday to Friday during regular business hours. Please note that UPS Express Saver is not available for all orders.

• Delivery to a pickup location

Your order will be shipped to a pickup location of your choice via UPS Standard or faster UPS Express Saver. At checkout, select the shipping method and then a suitable pickup point from a list of five of the closest locations, based on the provided shipping address. You will receive an email notification from UPS once your order is available for pickup.

Please note that delivery to a pickup location is not available for all orders. UPS has pickup locations currently in the following countries: Belgium, Canada, Denmark, Finland, France, Germany, Italy, Luxemburg, Netherlands, Norway, Poland, Spain, Sweden, United Kingdom and USA. Orders with a weight of over 20 kg or a length of over 80 cm cannot be delivered to a pickup point.

• TNT (for international orders)

Your order will be delivered to the shipping address via the TNT Economy Express or TNT Express service. TNT is often the most economical shipping method for bulky and oversized items such as sofas, lounge chairs and dining tables. 

The shipping cost is based on the destination and weight of the shipment and will be calculated automatically. The exact rate and estimated delivery date for your country are displayed at checkout.

TNT Economy Express: please allow 4–8 business days for your order to arrive.
TNT Express: please allow 3–6 business days for your order to arrive.

• DSV Freight (for international orders)

Your order will be delivered to the shipping address via the DSV Freight service – another shipping method available for oversized items.

If you would like your items to be carried inside your house or office, contact our Customer Service. Please note that this additional service is not available in all locations.

Europe: please allow 2-9 business days for your order to arrive. We offer free standard shipping for all orders over  150 €.
Rest of the world: The shipping cost and estimated delivery date will be stated in the quote provided by our customer service.