Customer Service
Tel. +358 20 743 2530  ()
info@finnishdesignshop.com
Contract Sales (for companies)
Tel. +358 20 743 2535
contracts@finnishdesignshop.com

Gift Cards

How to buy a gift card

Option 1 – I'd like to have the gift card shipped to my own address
1. Select the gift card of your choice and add it to your shopping cart.
2. Proceed to checkout by clicking the ”Checkout” button.
3. Sign in with your e-mail address and password or create an account. You can also order without registration.
4. Select ”Delivery to home” as the shipping method.
5. Select the payment method.
6. Review your order and proceed to make the payment by clicking the ”Confirm order” button.
7. You will receive an order confirmation via e-mail.
8. The gift card will be shipped as Priority mail via Finnish Postal Service, and the estimated delivery times are as follows: Nordic countries and Central Europe within 2-5 business days, rest of Europe within 3-6 business days and the rest of the world within 4-10 business days (large cities).

Option 2 – I'd like to have the gift card shipped directly to the recipient
1. Select the gift card of your choice and add it to your shopping cart.
2. Proceed to checkout by clicking the ”Checkout” button.
3. Sign in with your e-mail address and password or create an account.
4. As a default setting, the system suggests your address as the shipping address. Click the ”Edit” link and then fill in the recipient's address.
5. Add your personal message in the ”Add Comments About Your Order” field. Please note, this message will be attached to the gift card shipment and will let the recipient know whom the gift card is from.
6. Select ”Delivery to home” as the shipping method.
7. Select the payment method.
8. Review your order and proceed to make the payment by clicking the ”Confirm order” button.
9. You will receive an order confirmation via e-mail.
10. The gift card will be shipped as Priority mail via Finnish Postal Service, and the estimated delivery times are as follows: Nordic countries and Central Europe within 2-5 business days, rest of Europe within 3-6 business days and the rest of the world within 4-10 business days (large cities).

How to redeem your gift card

Finnish Design Shop's gift cards can be only used online at www.finnishdesignshop.com.

1. Find the items you want and add them to your shopping cart.
2. Proceed to checkout by clicking the ”Checkout” button.
3. Fill in your information and choose the shipping method.
4. Choose the payment method for the possible additional payment. Enter the code stated on the gift card on the ”Gift card code” field and click ”Apply”.
5. Review your order and confirm it by clicking ”Proceed to payment” button.
6. If your order total is more than your gift card funds, you’ll need to pay for the rest with an earlier chosen payment method. If your gift card funds cover the order total, your order will be registered immediately when you click ”Proceed to payment” button.

Please note that you need to use the gift card for one order. Unused balance is not refundable.