Loyalty program & My account

By joining, you’ll enjoy unique benefits such as free delivery and early access to highly anticipated campaigns. When you shop your design favourites with us, you collect points, move up the membership levels, and unlock even greater rewards. Please note that subscribing to our newsletter does not automatically make you a member. Joining is free – join today!

We’re delighted to have you in our community! Your personal benefit can be used for one new full-priced order in our online shop. The benefit does not apply to limited editions, gift cards or Studio services and cannot be combined with other promotional offers. It is a one-time benefit, valid for one month from your joining date. Activate the benefit by making your purchase while logged in.

You will earn points for the product purchases you make as a member in complience with the terms of our customer loyalty program.

You earn one point for every purchase of at least €100 (excluding gift cards) made while logged in at the Finnish Design Shop online store or showroom & shop. Each full €100 purchase qualifies for one point. For example, if you make a purchase of €240, you will receive a total of two points. Purchases made on different occasions or receipts cannot be combined, and points cannot be combined from different accounts onto one account. (*AUD, CAD, CHF, CZK, DKK, GBP, JPY, NOK, NZD, PLN, SEK, SGD and USD respectively. Please see the table below.)

The loyalty program offers various benefits and offers on products and services from Finnish Design Shop. Benefits may be one-time perks or benefits valid for a specific period. You can find your current benefits on My Pages.

You can find your current member benefits and instructions on how to use them on My Pages. Please note that the site-wide discount of 10% off is for one-time use only. The benefit applies to non-discounted products and cannot be combined with other offers. Valid for a limited time.

Your points are valid for 12 months at a time starting from when you accumulate your first point. You can view your point balance on My Pages.

Points are only accumulated for purchases made while logged in at the Finnish Design Shop online shop or Showroom & shop and cannot be retroactively applied.

Your account is personal, and you cannot combine memberships with, for example, a family member. Your email address serves as the identifier for the customer program.

If you have forgotten your password, you can request a new one through this link. A new password will be sent to the email address you provided during registration. For security reasons, we cannot send a new password to any other email address.

You can also place an order without creating an account.

As a member of the Friends of Nordic Happiness customer programme, exclusive benefits and current member deals are available from the moment of joining. Membership is free and also makes managing orders and returns easier. Discover more about the customer programme and take advantage of the joining benefit of 15% off.

If an order was placed without registering, a customer account can also be created easily afterwards. Create an account using the same email address used for the order to view the order details in My Account.