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US$0.00Terms of use
Finnish Design Shop User Agreement
1. Parties to this agreement
2. Use of the Service
3. Registration
4. User responsibilities
5. Privacy policy
6. Ordering and Payment Terms
7. Customer Responsibilities and Obligations Related to Interior Design Services
8. Product prices
9. Delivery
10. Cancellation and returns
11. Gift cards
12. Changes to the Service and this Agreement
13. Jurisdiction and Settlement of Disputes
14. Language of this Agreement
15. Compliance with Sanctions
1. Parties to this agreement
This User agreement (referred to hereinafter as the Agreement) contains the terms and conditions of the use of finnishdesignshop.com web service (referred to hereinafter as the Service) owned by Finnish Design Shop Oy (referred to hereinafter as the Service Provider). When a person (referred to hereinafter as the User) completes the registration process or orders product/s, he or she agrees to this Agreement.
Contact details of the Service Provider:
Finnish Design Shop Oy / FinnishDesignShop.com
Aviatie 2, 20360 Turku, Finland
2. Use of the Service
2.1. The Service is intended for private individuals, institutions and companies who live / which are located in the countries listed on the Service website.
2.2. Return policy does not apply to orders made by institutions or companies.
2.3. You must be eighteen or older to order products from the Service.
2.4. Everything in the Service, including images, drawings, sound, graphics and text, is protected by worldwide copyright and other proprietary laws and treaty provisions. Service Provider grants you a limited license to access and make personal use of this site, and not to download, except where specifically invited, nor to duplicate, sell or modify, any portion of this site without express written authorization from the Service Provider.
3. Registration
3.1. The User can register by filling out the registration form and choosing a username and password. To register, the User must provide his/her real name, address, phone number/ mobile phone number and e-mail address. In addition to information mentioned above, the institutional and corporate customers must include the trade registry number and VAT number.
3.2. By registration, the User warrants that he/she has read the provisions of this Agreement, agrees to these provisions and pledges oneself to comply with these provisions.
3.3. The User ordering on behalf of a company warrants that he/she has sufficient authority to order the items in question and bind that company to this Agreement.
3.4. Registration is free of any charges.
4. User responsibilities
4.1. The User accepts responsibility for all activities that occur under his/her account or password. The User is solely responsible for maintaining the security of his/her password.
4.2. The User warrants to the Service Provider that the information he/she provides during the registration process (and any notification of change of such information) is true and correct.
4.3. The User warrants that he/she is over 18 years old.
5. Privacy policy
5.1. Service Provider is committed to respecting the User's privacy as set in the European Union law of data protection and privacy. See our privacy policy.
6. Ordering and Payment Terms
6.1. When an order is placed in the Service the binding sales agreement between the User and the Service Provider is reached when the User receives an order confirmation e-mail in which the availability and estimated delivery time are confirmed.
6.2. Unless otherwise agreed by the Service Provider, payment must be received by the Service Provider prior to acceptance of an order.
6.3. Service Provider reserves the right to reject any order in its sole discretion.
7. Customer Responsibilities and Obligations Related to Interior Design Services
The Customer undertakes to provide the requested information regarding the space to be designed before the commencement of the design work. The requested information must be provided within three (3) business days from the order of the design work. If the required information regarding the space has not been received by the deadline, Finnish Design Shop cannot guarantee the promised delivery time.
The Customer is responsible for the copyrights of any images and video material submitted, as well as for ensuring that the submitted material complies with these terms, the law, and good practice. The Customer is responsible for ensuring that the material does not contain offensive content. The material must also not include any data relating to natural persons that could be considered personal data.
The Customer is responsible for verifying the suitability of the products for the Customer’s premises before ordering the Service. Finnish Design Shop is not liable for costs arising from incorrect purchases or measurement errors.
Finnish Design Shop is responsible for the content and copyrights of any material it produces, as well as for any third-party material for which Finnish Design Shop has obtained usage rights.
All rights to the plans created as a result of the Service belong to Finnish Design Shop. The Customer has no right to copy or otherwise use the results for any purpose other than private use, unless otherwise required by mandatory applicable legislation.
The Customer undertakes to cooperate in the performance of the Service. The Customer must, upon request, provide information on matters that Finnish Design Shop must take into account in the performance of the Service.
8. Product prices
8.1. The product price is the price displayed for the item on the Service at the time of ordering.
8.2. Delivery charges vary depending on the shipping destination and are stated for each order at check-out.
8.3. All the product prices are displayed in AUD, CAD, CHF, CNY, CZK, DKK, EUR, GBP, JPY, NOK, NZD, PLN, SEK, SGD or USD according to the shipping country.
8.4. Taxes and Duties
8.4.1. For the European Union countries and United Kingdom (effective 1.1.2021), all prices displayed are inclusive of VAT (Value Added Tax).
8.4.2. All non-EU countries (except Australia, see 7.4.3. and United Kingdom) are shipped to on a DDU (Delivered Duty Unpaid) basis and all the product prices displayed are exclusive of all taxes and duties. The User from a non-EU country is liable for all import duties, customs and local sales taxes levied by the destination country.
8.4.3. Effective 1 July 2018, Australia is shipped to on a DDU (Delivered Duty Unpaid) basis and all the product prices displayed are exclusive of all taxes and duties. For shipments with a total value above AU$1,000, the user is liable for all import duties, customs and local sales taxes levied by the destination country. For shipments of AU$1,000 or less, GST (Goods and services tax) of 10% will be added to the price at checkout. Finnish Design Shop collects and pays the GST to the Australian Tax Office (ATO) in accordance with Australian legislation. The user is liable for all other import duties, customs and local sales taxes levied by the destination country.
9. Delivery
9.1. Delivery charges vary depending on the shipping destination and are stated for each order at check-out.
9.2. Delivery times vary from product to product. Delivery time is determined by the availability of the product and order destination.
9.3. Service Provider shall not be liable for delays in performing or failure to perform this Agreement or any obligations hereunder, which are directly attributable to causes beyond its reasonable control (force majeure), including, but not limited to, acts of God, fires, strikes, labor disputes, war, acts or intervention by any governmental authority, failure of a common carrier, supplier, hardware, software, browser, or communications equipment, or network failure, congestion, or malfunction.
9.4. Service Provider reserves the right to deliver different products ordered at the same time separately.
9.5. Service Provider takes responsibility for the loss and damage of the product occurred during the delivery
10. Cancellation and returns
10.1. The User (except institutions and companies) has the right to cancel their order by notifying Finnish Design Shop within 30 days of delivery. This right to cancel does not extend to products which are produced or altered according to the customer’s wishes.
The customer has a right to return a product if
1. The order has been cancelled according to the terms and conditions by notifying Finnish Design Shop within 30 days of delivery,
2. The product has not been used,
3. The product is in the condition that the customer received it in and all the parts of the product are included in the package and
4. The product has been repackaged into its original package or an equivalent.
10.2. The product must be returned immediately after cancellation.
10.3. When returning products User will be responsible for the risk of damages.
10.4. Please note that returns may be subject to a return shipping fee, which varies depending on your region and the item being returned, and will be deducted from the total refund.
| Countries | Small items** | Large items** |
| EU-countries* | 9 EUR | 49 EUR |
| Czech Republic | 240 CZK | 1300 CZK |
| Denmark | 70 DKK | 399 DKK |
| Norway | 110 NOK | 599 NOK |
| Poland | 40 PLN | 250 PLN |
| Sweden | 110 SEK | 599 SEK |
| United Kingdom | 9 GBP | 49 GBP |
| Switzerland | 10 CHF | 50 CHF |
| Rest of Europe | 9 EUR | 49 EUR |
| Canada | 45 CAD | 159 CAD |
| Australia | 49 AUD | 165 AUD |
| New Zealand | 59 NZD | 195 NZD |
| Japan | 5 390 JPY | 18 190 JPY |
| Singapore | 45 SGD | 149 SGD |
| Rest of World | 35 USD | 119 USD |
*EU-countries: Austria, Belgium, Bulgaria, Cyprus, Croatia, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Romania, Slovenia, Slovakia, and Spain.
Shipping costs: If you return the entire order, shipping costs paid at the time of purchase will be refunded. Returns of defective products are free of charge.
Cancellation of Interior Design Service orders and termination of the service agreement
By entering into a service agreement, the consumer expressly requests Finnish Design Shop to commence performance of the service, unless the consumer has expressly requested that performance begin at a later date.
The consumer has the right to cancel the service order within 14 days from the date the Agreement enters into force. However, the right of cancellation shall not apply if the Interior Design Service has, at the consumer’s request, been commenced before the consumer has submitted a notice of cancellation. In such cases, Finnish Design Shop shall not be obliged to refund service fees paid by the consumer in whole or in part. Any cancellation shall, in such circumstances, be subject to separate agreement on a case-by-case basis.
The customer shall notify Finnish Design Shop of any cancellation via Finnish Design Shop’s website, by email at [email protected], or by telephone at +358 20 734 3522.
If the consumer exercises their right of cancellation in accordance with the above, Finnish Design Shop shall refund all payments made by the consumer. The refund shall be made without undue delay and, in any event, no later than 14 days from the date on which Finnish Design Shop was informed of the consumer’s decision to cancel the Agreement. Finnish Design Shop shall carry out the refund using the same means of payment as the consumer used for the initial transaction, unless otherwise agreed between the consumer and Finnish Design Shop.
The service agreement shall be deemed terminated:
(i) once the service has been delivered to the customer and the customer has paid the fees in accordance with the Agreement; or
(ii) when the customer has exercised their right of cancellation as set out in these terms and Finnish Design Shop has refunded any amounts due to the customer; or
(iii) if Finnish Design Shop is unable to successfully charge the applicable service fee. In such cases, Finnish Design Shop shall promptly notify the customer that the Agreement has been deemed terminated.
11. Gift cards
Finnish Design Shop gift cards can be redeemed in the Finnish Design Shop online store. Gift cards are valid for 24 months from the date of purchase. A gift card cannot be used to purchase another gift card. You are not entitled to request the redemption of the value of a gift card in cash, nor can a lost or damaged gift card be redeemed or refunded in cash. If you cancel your order or return products that you have paid for using a Finnish Design Shop gift card, the amount paid will be refunded to your gift card and will be available for future purchases.
12. Changes to the Service and this Agreement
Service Provider reserves the right to make changes to the Service, policies, and this User Agreement at any time.
13. Jurisdiction and Settlement of Disputes
Finnish Design Shop encourages the Customer to contact Finnish Design Shop first to resolve any questions or concerns. Finnish Design Shop will make every effort to resolve such matters in good cooperation with the Customer.
This User Agreement will be interpreted, construed and enforced in all respects in accordance with the laws of the Republic of Finland. Any contractual disputes are primarily settled through negotiations, in other cases disputes are settled at the Helsinki District Court, Finland.
14. Language of this Agreement
The parties have agreed that this Agreement and related documents shall be written in English.
15. Compliance with Sanctions
15.1. The User represents and warrants that on the date of this Agreement or thereafter it complies with all sanctions that are applicable to it, or the products, including but not limited to, any economic or financial sanctions, implemented, administered or enforced by the United Nations, European Union, Finland, United States of America (including Office of Foreign Assets Control) and United Kingdom (collectively “Sanctions”). The User undertakes to notify the Supplier without undue delay if any time during the contract period the User becomes subject to Sanctions.
15.2. The User represents and warrants that the Products are intended for its own use and the User agrees that it will not resell, export, or re-export, or otherwise transfer directly or indirectly any products acquired under this Agreement to the Russian Federation, Belarus or for use in the Russian Federation or Belarus, the government of or an agency or instrumentality of the government of, or an entity owned or controlled by the government of any embargoed or restricted country, an entity in, organized under the laws of, or operating from an embargoed or restricted country or a person ordinarily resident in an embargoed or restricted country, or a person or entity subject to Sanctions or which is indirectly at least 50% owned or otherwise controlled by one or more individual or entity that are, subject to or targeted by Sanctions; or supply the products in any other manner that violates the above-referred Sanctions law and regulation or any applicable export control laws, regulations and orders.
15.3. The warranties, representations and commitments above in 15.1 and 15.2 made by the User are continuing through the term of this Agreement.
15.4. The User acknowledges and accepts that the Service Provider may use third party service providers for sanctions screening to manage risks and ensure compliance with applicable laws which may require provision of personal data to these third parties.
15.5 In case of breach of Sections 15.1 or 15.2 above, the Service Provider is entitled to, without prejudice to any other rights and remedies under the Agreement, immediately terminate or suspend the performance of the Agreement, or part thereof, or any order made thereunder at its discretion with immediate effect, without any liability to pay damages to the User. The Service Provider is also entitled to compensation for any cost, loss or damage incurred due to the breach.
Privacy policy
Last updated: July 6, 2026
This privacy policy describes how Finnish Design Shop Oy (hereinafter Finnish Design Shop) processes the personal data of its customers and the users of its online services and how one can influence the processing of personal data.
The processing of personal data follows applicable legislation and the industry's self-regulation, such as the guidelines given by Asiakkuusmarkkinointiliitto ry.
REGISTRAR
Finnish Design Shop Oy
Business ID: 1907012-1
Aviatie 2
20360 TURKU
Finland
For more information about data protection and the processing of personal data, you can contact us by email at:
privacy[at]finnishdesignshop.com
COLLECTED PERSONAL DATA
Finnish Design Shop collects and processes personal data only to the extent necessary for fulfilling the purposes of use described in this privacy policy.
The collected personal data and the scope of its processing varies depending on the relationship between Finnish Design Shop and the customer or user of online services, the permissions and denials concerning the processing of personal data and marketing and the cookie and tracking settings of the browser used.
Submitted personal data
Personal data submitted by the customer or user of online services to Finnish Design Shop at various times, such as during a product order or newsletter subscription or registration to an online service, may include the following:
- basic data, such as name and contact information
- ordering and billing data, such as information about the payer of the order, its recipient and their e-mail address and phone number
- customer service data, such as customer feedback and communication with customer service
- permit data, such as information about marketing permits, rights related to marketing material (such as social media image material), or other permits and prohibitions related to the use of personal data
- data about responses to studies, surveys or contests conducted by Finnish Design Shop
- phone data and call recordings, such as customer service calls
- Data collected from online service use
- when a customer acts as a third-party seller on the marketplace owned by Finnish Design Shop, his or her bank account number shall be collected to pay the sales revenue.
Data collected from the use of online services may include:
- data collected from the device or application used, such as browser version, device type, screen resolution, and operating system, IP address, unique device and/or cookie identifier
- data about online service use, such as information about pages loaded, time spent at online services, navigation in online services or advertising or marketing content viewed
- data about web pages opened through customer communication
- location data by country based on IP address
- data collected by social plugins or other third parties.
- A user of online services can be identified through a digital identifier created in the services when the customer signs in or arrives at the online service through targeted customer communication, such as a newsletter.
Data about the use of online services is collected using cookies. For more information, see the cookie policy.
Derived and combined data
In order to serve its customers and online service users better, Finnish Design Shop refines collected personal data by analyzing it using various statistical methods and by combining data collected from different sources.
Using the aforementioned methods, it is possible to make assumptions about things such as interests, gender, age group, purchasing behavior or other similar characteristics. These assumptions are based on the submitted or collected data mentioned in the previous paragraph. In order to ensure consumers' privacy, Finnish Design Shop shall not make assumptions about information that is considered sensitive.
Finnish Design Shop secures the privacy of its customers or users of online services by exercising special care when carrying out the derivation and combination of data described above, so that the privacy of customers or users of online services is not compromised.
PERSONAL DATA PURPOSES OF USE AND THE LEGAL BASIS FOR PROCESSING
Finnish Design Shop collects personal data for the maintenance of customer relationships, development of products and services and commercial purposes.
Maintenance of customer relationships
Finnish Design Shop uses customers' personal data for various activities necessary for maintaining a customer relationship, including:
- delivering ordered products
- maintenance of a customer relationship or customer communication
- customer service or other customer support and their quality control
- billing
- competitions or draws for prizes
- to fulfil orders, Finnish Design Shop shares order-related data between the users and third-party sellers of the marketplace owned by Finnish Design Shop.
Processing of personal data for maintaining a customer relationship is based on an agreement between Finnish Design Shop and the customer about the delivery of a product or service, or another action that leads to the formation of a customer relationship.
The customer can influence the processing of personal data for maintaining a customer relationship by contacting customer service.
Development of products and services
Finnish Design Shop uses the data of customers or users of online services for the development of products or services and for improving the quality and selection of services. Actions for improving products or services may include product or content recommendations or personalization of services.
Products and services are also developed by utilizing surveys and feedback.
The more specific uses and storage of data collected in studies and surveys shall be described separately in the study or survey.
The processing of personal data for developing products and services is based on Finnish Design Shop's legitimate interests in utilizing data for the benefit of its customers and users of its online services.
A user of online services can influence the use of data for developing products and services through cookie settings.
Commercial uses
Finnish Design Shop may use the data of customers or users of online services for marketing, advertising or other commercial activities. Data may be utilized in things like targeting advertising, direct marketing or displaying advertisements on third-party platforms.
For direct marketing, the processing of data for commercial purposes is based on the customer's consent. For other advertising and products, the processing of personal data is based on Finnish Design Shop's legitimate interests.
The customer can influence the targeting of advertising in the customer service. A user of online services can influence the targeting of advertising through cookie settings, or third-party advertising displays by adjusting the platforms' own advertising settings.
Some of our advertising and measurement is carried out using Google's advertising services. When you give your consent on our website, Google may process your personal data for its own purposes. For more information on how Google processes personal data, please visit https://business.safety.google/privacy/.
SHARING AND HANDING OVER PERSONAL DATA
Finnish Design Shop utilizes personal data for implementing the purposes described above in paragraph 3 (Personal data purposes of use and the legal basis for processing). In addition, Finnish Design Shop may use third-party services, in which case Finnish Design Shop shall ensure the lawful processing of data through contractual arrangements and instruct third parties on processing data.
Finnish Design Shop may share or hand over personal data to third parties in situations including the following:
- When applicable legislation mandates handing over personal data. Handing over personal data may be necessary, for example, at the request of authorities or for carrying out a judicial process.
- For marketing purposes. Personal data may be transferred and disclosed to other data controllers or data processors, as the case may be, for the purposes of marketing, including market research, production and delivery of marketing content, or for the purpose of delivering targeted advertising.
- Finnish Design Shop may hand over personal data to third parties if it is necessary for guaranteeing the rights or safety of Finnish Design Shop and the customer or user, investigating fraud or responding to queries from authorities.
Transferring personal data outside the EU/EEA
Finnish Design Shop does not generally transfer or process personal data outside the European Union or the European Economic Area. If data is exceptionally transferred outside the EU/EEA, for example to the server environments of U.S.-based service providers (such as Microsoft and Google), such transfers are carried out on the basis of the European Commission’s Standard Contractual Clauses (SCCs) or another safeguard mechanism in accordance with Article 46 of the General Data Protection Regulation.
STORING PERSONAL DATA
Finnish Design Shop stores personal data as long as is necessary for implementing the purposes defined in paragraph 3. However, valid legislation, such as accounting laws or other exigent legislation, may require the storage of personal data even after the purpose of processing has expired. In such situations, storage times defined in applicable legislation shall apply.
AN INDIVIDUAL'S RIGHTS AND WAYS OF INFLUENCING THE PROCESSING
Finnish Design Shop is committed to protecting the privacy of its customers and online service users, and to upholding the rights provided under data protection legislation. The following outlines the key rights and means of influence available to customers regarding the processing of their personal data:
- Customers have the right to access their personal data and to request the correction of any inaccurate information.
- Customers have the right to request the erasure of their personal data to the extent permitted by applicable legislation.
- Customers have the right to receive certain personal data concerning themselves and to transfer such data to another controller.
- Customers have the right to prohibit direct marketing or to object to the processing of their personal data for direct marketing purposes. Customers may also influence the channels through which direct marketing is conducted.
- Customers have the right to object to the processing of their personal data where such processing is based on Finnish Design Shop's legitimate interests. Where a customer objects, Finnish Design Shop will cease processing the personal data unless there are compelling legitimate grounds for the processing that override the customer's interests.
- Customers have the right to withdraw their consent at any time. The withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
Requests relating to the above rights may be directed to Finnish Design Shop's customer service.
Users of Finnish Design Shop's online services have the right to influence the use of cookies and other similar technologies in Finnish Design Shop's services. Further information on the use of cookies and the available means of influence can be found in Finnish Design Shop's cookie policy.
Customers also have the right to lodge a complaint with the competent data protection supervisory authority in their country of residence or place of work, if they consider that the processing of their personal data infringes applicable data protection legislation.
INFORMATION SECURITY
Finnish Design Shop takes appropriate information security measures to ensure the secure processing of personal data. Personal data is protected from loss, destruction, abuse, unauthorized access and transfer. Secure processing is ensured by means such as restricting access to the data and ensuring that our employees and sub-contractors are using personal data in accordance with instructions and agreements.
CHANGES IN PRIVACY POLICY
Finnish Design Shop reserves the right to update this privacy policy due to things such as the development of services or exigent legislation. Changes and updates to privacy policy shall be announced at the Finnish Design Shop web site.
Privacy policy
Last updated: March 7, 2025
Introduction
Finnish Design Shop, Inc. (“Service Provider,” “we” or “us”) respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.finnishdesignshop.com (our “Services”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On our Services.
- In email, text, and other electronic messages between you and our Services.
- Through mobile and desktop applications you download from our Services, which provide dedicated non-browser-based interaction between you and our Services.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Service Provider or any third party (including our affiliates and subsidiaries); or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through our Services.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 16
Our Services are not intended for children under 16 years of age. No one under age 16 may provide any information to or on our Services. We do not knowingly collect personal information from children under 16. If you are under 16, do not register on our Services, make any purchases through our Services, use any of the interactive or public comment features of our Services or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at:
Finnish Design Shop, Inc.
3500 South DuPont Highway, Suite IT-101
Dover, DE 19901
United States
info(at)finnishdesignshop.com
+1 (914) 2943355
Residents of certain states under 13, 16, or 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights below for more information.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Services, including information:
- By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
- That is about you but individually does not identify you; and/or
- About your internet connection, the equipment you use to access our Services, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
Information You Provide to Us
The information we collect on or through our Services may include:
- Information that you provide by filling in forms on our Services. This includes information provided at the time of registering to use our Services, posting material to our Services, and requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Services.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry out through our Services and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Services.
- Your search queries on our Services.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of our Services, or transmitted to other users of our Services or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of our Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on our Services.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Services and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Services according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Services.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services. For information about managing your privacy and security settings for cookies, see Cookie Settings.
- Web Beacons. Pages of our Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Service Provider, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third-Party Use of Cookies
Some content or applications, including advertisements, on our Services are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Cookie Settings.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Services and their contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account, including expiration and renewal notices.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Services or any products or services we offer or provide though it.
- To allow you to participate in interactive features on our Services.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, see Cookie Settings for choices about how we use and disclose your information.
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Finnish Design Shop, Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Finnish Design Shop, Inc. about our Services users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Finnish Design Shop, Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by Cookie Settings. You can also always opt out by sending us an email stating your request to info(at)finnishdesignshop.com
- Promotional Offers from the Service Provider. If we have sent you a promotional email, you can click opt-out link in the message. This opt out does not apply to information provided to the Service Provider as a result of a product purchase, warranty registration, product service experience, or other transactions.
- Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt out in our Cookie Settings.
We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI's website.
Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.
California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:
- Confirm whether we process their personal information.
- Access and delete certain personal information.
- Correct inaccuracies in their personal information, taking into account the information's nature processing purpose.
- Data portability.
- Opt-out of personal data processing for:
- targeted advertising (excluding Iowa);
- sales; or
- profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
- Either limit (opt-out of) or require consent to process sensitive personal data.
The exact scope of these rights may vary by state. To exercise any of these rights please use the official state online request form.
Changes to Our Privacy Policy
The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Services and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Finnish Design Shop, Inc.
3500 South DuPont Highway, Suite IT-101
Dover, DE 19901
United States
info(at)finnishdesignshop.com
+1 (914) 2943355
If you reside in the U.S. or order items shipped to the U.S., this privacy policy applies. Please select your shipping country to view the specific privacy policy applicable to your region.
Request a shipping quote
We will calculate the shipping cost for bulky and oversized items shipped outside Europe. Please fill out the form and we will provide you with a quote in two business days. If you would like to have more information about shipping, we are happy to help you! Contact us
Unfortunately, we are unable to deliver to Belarus or Ukraine. Also, we do not deliver to private residences in the United Arab Emirates, Mexico, or Kuwait.
Terms and conditions of the Finnish Design Shop customer loyalty program
Last updated: March 20, 2024
1. Customer loyalty program
The customer loyalty program of Finnish Design Shop Oy (referred to as "Finnish Design Shop" in these terms and conditions) offers targeted rewards and offers to members. The customer loyalty program is valid until further notice. A member must be at least 18 years old individual.
2. Joining
Joining the customer loyalty program is free and does not obligate to purchase. Membership of the customer loyalty program is personal.
3. Personal data and marketing
Finnish Design Shop processes the personal data of the customer loyalty program’s members in accordance with the privacy policy. A member undertakes to keep their username and password confidential and is responsible for the actions taken with them.
The processing of data related to the customer loyalty program is based on the customer agreement you have entered into. In order to administer the customer loyalty program, we collect your name and contact information from you.
A member is obliged to provide the correct personal information when joining, and a member is responsible for keeping their personal information up to date. You can update your personal information in the My account section on Finnish Design Shop’s website.
A member's e-mail address serves as an identifier for the customer loyalty program. Finnish Design Shop is part of the A-Lehdet group, and personal data can be used in other companies of the group as well.
In addition, with the help of cookies, we collect information about the use of online service and purchases of the members of the customer loyalty program, as well as information provided by the members themselves, such as feedback and responses to surveys.
We can combine the collected data with other customer data, and use it to allocate current rewards, services and content to the members of the customer loyalty program, as well as for analytics, statistics and development purposes of the customer loyalty program.
Finnish Design Shop's customer loyalty program includes marketing communications. When joining the program, you agree to receiving Finnish Design Shop's current news, rewards and offers by email.
4. Rewards and offers
Members of the customer loyalty program are offered various rewards and offers on Finnish Design Shop's products and services. Offers can be one-time rewards or offers that are valid for a specified period of time. The member benefits will be visible in your account. Information about the rewards and offers is sent by e-mail and as mobile phone notifications.
A member earns one point for every product purchase of at least 100€ when identified in the Finnish Design Shop online store or showroom & shop in Turku, Finland. Each full 100€* entitles members to one point. For example, if a member makes a one-time purchase of 240€, they will receive two points.
Points are not earned for purchases under 100€. Only product purchases in connection with which the membership has been identified will contribute to the accrual. If the membership is not identified at the time of purchase, the purchase cannot be added to the purchase accumulation afterwards, and purchases made at different purchase times or receipts cannot be combined. In addition, points from different accounts cannot be combined into one account. Your points are valid for 12 months at a time starting from when you accumulate your first point. You can view your point balance on My Pages.
| Currency: | AUD | CAD | CHF | CZK | DKK | EUR | GBP | JPY | NOK | NZD | PLN | SEK | SGD | USD |
| *1 point: | 170 | 150 | 120 | 2900 | 800 | 100 | 100 | 15000 | 1100 | 200 | 500 | 1100 | 180 | 120 |
5. Unsubscribing from the customer loyalty program
A member can unsubscribe from Finnish Design Shop’s customer loyalty program at any time without a notice period by contacting customer service. If Finnish Design Shop suspects that a member is misusing membership offers or other rewards or otherwise violates these terms and conditions, Finnish Design Shop has the right not to grant rewards and to terminate the membership.
6. Changes to the customer loyalty program
Finnish Design Shop has the right to terminate the customer loyalty program and change its terms, such as the rewards offered in the program, without separate personal notice. Changes to the terms will be communicated by publishing the updated terms on the Finnish Design Shop’s website.
7. Organizer and responsibility
Finnish Design Shop Oy is responsible for Finnish Design Shop's customer loyalty program.
Address: Aviatie 2, 20360 Turku, Finland
Phone number: +358 20 743 2530
You can read more about our privacy policy and cookie policy at www.finnishdesignshop.com.
The customer loyalty program has been established in compliance with Finnish legislation and, unless otherwise required by mandatory legislation, Finnish law is applied to it.
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