Once your order has been dispatched, you will receive an email containing a tracking number. You can use it to track your order on the courier’s website. If you are registered with us, you can also see your previous orders by signing into your account.
Sign up for our newsletter during the Black Friday campaign and you could win a 1000 € eGift Card to our online store. Everyone subscribed by 30 November will be automatically entered in the prize draw.
Taxes and duties
All non-EU countries are shipped to on a DDU (Delivered Duty Unpaid) basis, which means that all product prices displayed are exclusive of all taxes and duties. When shipping internationally, you are responsible for any customs duties and taxes that are levied by your destination country. Finnish Design Shop does not collect these fees. All orders are shipped from Finland. Each product’s country of origin is indicated in the documents (non-EU orders only).
Telephone number
Please fill in your local phone number and select the country from the menu on the left. Your phone number is required so that the courier or shipping company can contact you regarding the delivery.
Customer service hours
Customer Service is closed at the moment
Please email us at info@finnishdesignshop.com, and we’ll get back to you as soon as possible.
