Customer Service
Tel. +358 20 743 2530  ()
info@finnishdesignshop.com
Contract Sales (for companies)
Tel. +358 20 743 2535
contracts@finnishdesignshop.com

How to Order

Purchasing step-by-step

1. Browse the products at our online store.

2. When you find a product you want, choose the quantity you wish to order. For some products, you may also choose a size, colour or upholstery material from a drop-down menu.

3. Click the "Add to cart" button. You will then be able to continue shopping, use the ”View” link to check the products on the Shopping Cart page or move directly to checkout by clicking the ”Checkout” link.

4. If you want to remove a product from the shopping cart, click the ”Remove product” link on the Shopping Cart page or the X icon on a mobile device. The ”Update Cart” button can be used to update the number of products and sub-total sum. If you want to continue shopping, click the ”Continue shopping” link. The product you selected will stay in the shopping cart and you can add new products to the cart. You can check the contents of your shopping cart at any time by floating the mouse over the ”Checkout” icon on the top menu of the page.

5. When you are ready to pay, click the green ”Checkout” button. You will be taken to the Secure checkout page where you can easily see the products in your shopping cart (field 1), your shipping and billing addresses (2) and the available methods of delivery (3) and payment (4) on the same page. You may still change the contents of your shopping cart at this point.

6. If you have already registered, sign in through Your information (2) by clicking the ”log in here” link and entering your e-mail address and password. Check your shipping and billing addresses and change them if necessary. You may also place an order without registering. Remember to fill all the fields.

7. Choose a method of delivery and payment and fill the required information. If you have a gift card or campaign code, you may enter it after choosing a method of payment.

8. Check your order details. When all information is correct, proceed to payment by clicking the green ”Place an order” or ”Proceed to payment” button on the lower right-hand side of the screen.

9. Return to the store after payment to receive an order confirmation and to ensure that your order has been registered in the system. If you cannot see an order confirmation and do not receive a confirmation of the registration of your order by e-mail, please contact our customer service.